Shipping policy

Classyet, we are committed to providing a reliable, transparent, and secure delivery experience for all customers across the United States.

Delivery Coverage

Classyet currently ships exclusively within the United States. This time, we do not offer international shipping services.

Shipping Costs

Free standard shipping on all orders in the United States. 

All shipping charges are clearly displayed at checkout before payment is completed. No hidden handling fees or unexpected delivery costs are added after purchase.

Order Processing

We process orders within 1 business day after payment is confirmed.

Orders are processed Monday to Friday, excluding weekends and public holidays.

Once your order ships, we will send you a shipping confirmation email with tracking information.

Shipping Time

After your order ships, delivery usually takes 2–4 business days, depending on your location.

Estimated Delivery Time

Your order will usually arrive within 3–5 business days from the date you place your order.

Please note that delivery times are estimates. Delays may occur due to carrier issues, weather, holidays, high order volumes, or other unexpected circumstances.

Shipping Carriers

We work with trusted US courier services to ensure safe and efficient delivery.

Depending on parcel size and destination, orders may be shipped using:

  • USPS

  • UPS

  • FedEx

  • DHL Express USA

  • Other reliable U.S. courier and logistics partners

Courier selection is determined automatically based on the most suitable delivery option.

Delayed Deliveries

Although most orders arrive within the estimated timeframe, delays may occasionally occur due to circumstances outside our control.

Possible reasons include the following:

  • Severe weather

  • Courier network disruptions

  • Public holidays

  • High-volume sales periods

  • Transportation interruptions

  • Incorrect shipping information

If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Lost or Damaged Parcels

We take every reasonable step to ensure orders arrive safely and in excellent condition.

If your parcel:

  • Arrives damaged

  • Appears lost

  • Is marked delivered but has not been received

Please contact us within 48 hours of the expected delivery date.

Contact Email: support@classyet.com

To help us investigate quickly, customers may be asked to provide:

  • Order number

  • Photos of damaged packaging or items

  • Delivery confirmation details

After review, we will work with the courier provider to resolve the issue promptly.

Where appropriate, Classyet may offer:

  • A replacement item

  • Store credit

  • A full or partial refund

Approved resolutions are typically completed within 7 business days after investigation.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping and billing details are entered correctly during checkout.

Classyet cannot be held responsible for:

  • Delays

  • Failed deliveries

  • Lost parcels

caused by incomplete or incorrect address information provided by the customer.

If you notice an address error after placing your order, please contact us immediately. Changes cannot always be guaranteed once an order has been processed or dispatched.

Refused or Unclaimed Deliveries

If a parcel is refused or returned to us as unclaimed, additional shipping charges may apply before reshipment can be arranged.

Refunds for refused deliveries may exclude original shipping costs and any return fees charged by the courier.

Public Holidays

Order processing and delivery services may experience delays during:

  • US public holidays

  • Christmas and peak holiday periods

  • Severe weather disruptions

  • National emergencies

During busy periods, handling and transit times may be slightly longer than usual.

Customer Support

We are committed to providing responsive customer support for all shipping-related inquiries.

Contact Us

Business Address: 10385 San Severine Way, Jurupa Valley, CA 91752, United States

Business Email: support@classyet.com

Business Phone: +1 (551) 294-1577

Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)