FAQ's
How long does shipping take?
Orders are typically processed within 1–3 business days. Estimated delivery time within the United States is approximately 7–12 business days after processing. Total: 8-15 business days
Do you offer free shipping?
Yes. We offer free standard shipping on all eligible orders within the United States.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment status online.
Can I cancel my order?
Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, cancellation may no longer be possible.
What is your return policy?
We accept eligible returns within 30 days of delivery. Items must be unused and in their original condition. Please contact our support team before returning any item.
Do you offer free returns?
Yes. We provide free return shipping for approved eligible returns.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue. Our support team will assist you as quickly as possible.
What payment methods do you accept?
We accept major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
Is my payment information secure?
Yes. All payments are processed through secure and encrypted payment gateways to help protect your financial information.
Do you ship internationally?
Currently, we primarily ship within the United States.
How can I contact customer support?
You can contact our support team using the information below.
Company Name: Classyet
Registered Address: 10385 San Sevaine Way, Suite B, Jurupa Valley, CA 91752, United States
Phone Number: +1 (551) 294-1577
Email: support@classyet.com
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed
Customer inquiries are usually answered within 24 business hours.