Welcome to the Classyet Help Center!

Here you’ll find answers to the most common questions about our products, orders, shipping, and payments. If you need further assistance, our support team is always happy to help.

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Orders & Products

How can I place an order?

Simply browse our collections, add your desired items to the cart, and proceed to checkout. Our checkout process is fast, secure, and easy to use.

How do I know if my order was successful?

Once your order is placed, you’ll receive an order confirmation email with your order details. If you don’t see it, please check your spam or promotions folder.

Can I change or cancel my order after placing it?

We process orders quickly to ensure timely delivery. If you need to change or cancel your order, please contact us within 12 hours at support@classyet.com. Once processing begins, changes or cancellations may not be possible.

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Shipping & Delivery

How long does shipping take?

Order Processing: 1–3 business days (Monday–Friday)

Delivery Time: 7–12 business days
We offer FREE standard shipping on all orders within the United States.

Do you ship internationally?

At this time, Classyet ships only within the United States.

How can I track my order?

Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking updates to appear.

My package hasn’t arrived yet. What should I do?

First, check your tracking information. If your package appears delayed or lost, please contact us at support@classyet.com with your order number, and we’ll assist you promptly.

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Payments

What payment methods do you accept?

We accept the following secure payment methods:

• American Express

• Apple Pay

• Diners Club

• Discover

• Google Pay

• Mastercard

• Shop Pay

• Visa

All transactions are processed in U.S. Dollars (USD).

Is it safe to pay online?

Yes. All payments are protected with SSL encryption and processed through PCI-compliant payment providers. Classyet does not store or access your credit or debit card information.

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Returns & Refunds

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused, unworn, unwashed, and returned in their original packaging. For full details, please refer to our Return & Refund Policy page.

How do I request a return or exchange?

To start a return or exchange, email support@classyet.com with your order number and reason for return. Our team will guide you through the next steps.

When will I receive my refund?

Once your return is approved, refunds are typically processed within 14 business day to your original payment method.

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Contact Information

How can I contact Classyet?

If you have any questions or concerns, feel free to reach out to us:

Email: support@classyet.com
Phone: +13854371973
Address: 2704 Stilling Boulevard, McHenry Illinois 60050, United States

We aim to respond to all inquiries within 24 business hours.