FAQ
Welcome to the Classyet Help Center!
Here youβll find answers to the most common questions about our products, orders, shipping, and more.
If you still need help, our support team is always ready to assist.
ποΈ ORDERS & PRODUCTS
Q: How can I place an order?
A: Simply browse our collections, add your favorite items to the cart, and proceed to checkout. You can securely pay using Visa, MasterCard, PayPal, Shop Pay, Apple Pay, or Google Pay.
Q: How do I know if my order was successful?
A: After placing your order, youβll receive a confirmation email with your order details.
Didnβt see it? Check your spam or promotions folder.
Q: Can I change or cancel my order after placing it?
A: We process orders quickly to ensure fast delivery.
If you need to change or cancel your order, please contact us within 12 hours at classyett@gmail.com.
After processing starts, changes may not be possible.
π SHIPPING & DELIVERY
Q: How long does shipping take?
A: Orders are processed within 1β3 business days and delivered within:
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Standard Shipping: 7β12 business days
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Express Shipping: 5β8 business days
Q: Do you ship internationally?
A: At this time, we ship only within the United States.
Q: How can I track my order?
A: Once your order ships, youβll receive an email with your tracking number.
Please allow up to 24 hours for tracking details to update.
Q: My package hasnβt arrived yet. What should I do?
A: Check your tracking info first.
If itβs delayed or lost, contact us at classyett@gmail.com with your order number β weβll help right away.
π³ PAYMENTS
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.
Q: Is it safe to pay online?
A: Absolutely. All payments are processed using encrypted SSL security by trusted third-party processors.
We never store or access your card details.
π RETURNS & REFUNDS
Q: What is your return policy?
A: We offer a 30-day return window from the date of delivery.
Items must be unworn, unwashed, and in their original packaging.
Full details are available on our Return & Refund Policy.
Q: How do I request a return or exchange?
A: Email classyett@gmail.com with your order number and reason for return.
Weβll guide you through the process.
Q: When will I receive my refund?
A: Once approved, refunds are typically processed within 14 business days to your original payment method.
π PRODUCT INFORMATION
Q: How do I choose the right size?
A: Each product page includes a size guide to help you find your perfect fit.
If youβre between two sizes, we recommend sizing up for comfort.
Q: Are your products true to size?
A: Most of our items fit true to size β but always check the size chart for best results.
π§ CUSTOMER SUPPORT
Q: How can I contact Classyet?
A: Weβre here to help!
π§ Email: classyett@gmail.com
π Phone: +1 (220) 200-7089
π Address: 34 E Oak St, Chicago, IL 60611, USA
We respond to all inquiries within 24β48 business hours.